.FARMA

A unified platform to engage, retain and communicate effectively with your patients.

.Farma is a communication platform made for healthcare providers (Pharmaceutical companies – Healthcare delivery organisations (HDOs) – Pharmacies – GPs) and researchers which applies a data-driven approach to address the growing problem of half a trillion dollars in avoidable costs due to medication non-adherence.

.Farma is a real-time solutions for Medication Adherence help patients become more informed, engaged, and efficient stewards of their own health.

.Farma enables automate routine messages, artificial intelligence chatbots to customise the message flow and automatic follow-up to complete any desired task: finish a diary, take medicine, order a medication or attend appointments.

.FARMA helps you better understand your patients

FARMA is a platform created to allow your patients access and book online services, tampons, vaccines, medical visits, beauty treatments and to rent medical devices. The system creates a secure communication channel and allows you to manage a consistent, digital and shared agenda with your collaborators to manage reservations, video consultation or activate advanced services to accompany the patient during his therapy.

.FARMA is accessible from any PC, tablet or mobile phone, does not require any installation and provides the customer / patient with a secure access to pharmacy’s services via chat (Telegram or Whatsapp).

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Remind

Send personalised appointment reminders, compliance alerts, and medication adherence messages to keep patients engaged.
Text messaging is an ideal way to deliver appointment reminders for patients and study participants, in order to increase medication adherence and make it much simpler to order medications and in what doses.
.FARMA integrated and automated text messaging solutions make it much easier to remind patients to take the required dosage, to re-order the therapy and to report their compliance to your organisation.

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Retain

Keep participant engaged and compliant with automated messages is a crucial aspect for every healthcare organisation.
.FARMA’s interactive text messaging feature allows to reach out to patients and to establish a two-way dialogue with subjects. These patient engagement solutions can provide support for your study participants and your research coordinators in dealing with questions and concerns that may arise.
.FARMA can help to create customized surveys to collect data that will improve the experience for patients and participants.

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Report

.FARMA is the ideal service to design and develop survey to collect data, feedback and assurance of patient involvement.
Obtaining the right feedback from study participants after a research or a service is completed can provide  help in structuring your next research project or services. .FARMA allows to respond easily and to provide services more effectively.
It is often important to know when your patients have completed surveys and other required activities. .FARMA makes it easier for you to receive confirmation that your patients have finished surveys, taken medication and many other required actions for your ongoing activities.

KEY BENEFITS

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For Patients & Care-givers

By activating .FARMA service, you will experience automated and personalized communications to support Medication Adherence for your family and you.

The key benefits for patients are:

– Calendar to schedule and manage appointments;
– Possibility to extend the booking form and digital agenda to the pharmacy website
– Quick and easy management of availability and / or individual services
– Effective communication channel with chronic patients through alerting and reminders via SMS, chat or email;
– Ability manage customers data for profiling and therapy management;
– Intelligent system for sending e-mails and text messages to remind customers, as well as dedicated call center services;
– Maximum security in the treatment of patient data.

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For HDOs

By activating .FARMA service, you will experience automated and personalized communications to support Medication Adherence for your patients.
.FARMA is more efficient and often costs less than doing the work manually. It also frees up valuable time for tasks that require your individual attention and specialised expertise.

The key benefits for HDOs (physicians, pharmacists, …) are:

– Greater customer loyalty;
– Calendar to schedule and manage appointments;
– Possibility to extend the booking form and digital agenda to the pharmacy website
– Quick and easy management of availability and / or individual services
– Effective communication channel with chronic patients through alerting and reminders via SMS, chat or email;
– Ability manage customers data for profiling and therapy management;
– Intelligent system for sending e-mails and text messages to remind customers, as well as dedicated call center services;
– Maximum security in the treatment of patient data.
– HIPAA and GDPR Compliant

.Farma also frees up valuable time for tasks that require your individual attention and specialized expertise.

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For Researchers

By activating .FARMA service, you will experience automated and personalized communications to support Medication Adherence for the patients involved in your research.
.FARMA is more efficient and often costs less than doing the work manually. It also frees up valuable time for tasks that require your individual attention and specialised expertise.

– Greater effectiveness in patient management;
– No need to equip patients with devices;
– Simplicity in entering data;
– Greater effectiveness in the management of the follow-up;
– Effective management of recruitment, consumption and appointment reminders;
– Savings in telephone and contact management costs;
– No printing costs for surveys / questionnaires;
– Reduction of the dropout rate
– Security and compliance with HIPAA and GDPR standards

Ready to get started?

Learn how our integrated solutions can better your medication adherence and health outcomes.

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